Office of Social Affairs

Hello and welcome to our info page! 

We would like to offer all students a place to ask questions concerning their studies. If you’re ever not sure who would be able to help, you can always contact us. 

If we can’t assist you ourselves, we have a number of advisory services, as well as direct contacts to whom we can refer you.

One of our tasks is the refund of the semester ticket fee. For example, if you’re not able to use it, or if you are in a financially difficult situation and unable to afford it. 

You can find more information regarding the refund process on these pages:

Semester Ticket Refund (EN)

In addition, the AStA also offers counseling regarding personal issues, by our member Saji. Whether by him, or one of our other members, we always offer an independent and confidential consultation.  

Psychologische Beratung des AStA (DE)     (Our consultation is only offered in German)

The secretary’s office arranges appointments regarding a variety of free counseling services:

  • Budget counseling
  • Tax advice
  • General legal advice 
  • Legal advice on tenancy law

You can request appointments there, or through us. 

Please indicate which counseling service you would like to make use of, your first and last name, as well as a current telephone number.

(Please be aware that counseling is offered in German)

Links to additional information and advisory services:


Mail: [email protected]

Room: 25.23.U1.48

Tel. : 0211 81-13283

Office Hours

Tue: 16.00 – 17.00

Wed: 11.00 – 12.00

Thu: 14.30 – 15.30

Office hours are cancelled/changed on:

Tue: 28.03.2023 cancelled

Tue: 04.04.23 – Thu: 06.04.23 cancelled